Skip to main content

Contact

Get in touch.

Have a question, want a demo, need a Data Processing Addendum, or found a security issue? Send us a note. We read every message and reply from a Nexus Ledger address.

We reply within 1–2 business days

Send us a message

One form, routed to the right desk by topic. No ticket numbers, no phone tree.

Optional — your firm, company, or team.

At least 20 characters. Include any deadlines or context that would help us respond well.

By submitting, you agree to our Privacy Policy. We use your message only to respond to you.

Looking for something specific?

  • Sales / pricing

    Choose "Sales" in the form. Include your firm or team size and the markets you operate in.

  • Security questionnaires

    Choose "Security". We respond within 2 business days with a completed pack and an offer of a 30-minute walkthrough call.

  • Data Processing Addendum

    Choose "Privacy". We send the current DPA in DOCX and PDF; pre-signed by us, ready for your counter-signature.

  • Vulnerability disclosure

    Choose "Security" and start the message with "Vulnerability disclosure". We acknowledge within 24 hours and never pursue legal action against good-faith researchers.

  • Press

    Choose "Press". Include your outlet and deadline.

Response targets

  • Production-impacting issues

    Paid customers, business hours Sun–Thu, 09:00–18:00 Asia/Riyadh.

    24 h

  • General enquiries

    Pilot and paid: up to 3 business days.

    3 days

  • Security disclosures

    Acknowledgement within 24 hours, triage report within 5 business days.

    24 h
Contact · Nexus Ledger · Nexus Ledger